• 360° Service
  • Services

Service on a premium level

geared towards the highest standards.

Service quality

ERWEKA is one of the leading international manufacturers of test equipment for the pharmaceutical industry. Highest quality is our benchmark throughout product development, design and production. This consistent call for premium quality and the goal of always meeting such premium standards also define our services.

Our customers can be sure that we will handle their requests promptly and to their complete satisfaction. They can rely on the expertise of highly qualified and ERWEKA certified service staff. As the manufacturer we know our products better than anybody else. This ensures efficient maintenance and fast troubleshooting.

Premium Service

Our service portfolio is focused on what is most important for our customers:

  • Preserving durability and measurement accuracy of ERWEKA equipment
  • Customized service strategy
  • An all-round service that saves time and resources
  • Quick support in the event of fault
  • Hands-on training courses and workshops


360° Service

The perfect all-round support.

Installation

Installation

Expert installation and commissioning by ERWEKA certified technicians.

Qualification

Qualification

Our qualification service is offered for all equipment manufactured by ERWEKA and will be performed expertly using certified tools.

Maintenance

Maintenance

Preventive maintenance for improving the durability of your ERWEKA devices.

Inspection

Inspection

Comprehensive inspection in order to detect and correct errors at an early stage.

Trainings

Trainings

Hands-on training courses and workshops enables in-depth operator knowledge.

Remote Support

Remote Support

The ERWEKA Remote Support provides rapid and direct help over the PC accessible from anywhere in the world.

Repair

Repair

Quick support and repair by highly skilled and experienced service employees on-site or in-house.

Telephone hotline

Telephone hotline

Personal advice and assistance via our service hotline.


All services and benefits at a glance

can be found in our service flyer.

ERWEKA Services

ERWEKA Services

Download our service flyer for more in-depth information.

Download


Safety Declaration Form

for the implementation of services.

Clearance certificate for sending devices to ERWEKA

Clearance certificate for sending devices to ERWEKA

Download the clearance certificate prior to sending devices to ERWEKA.

Download

Clearance certificate for laboratory experiments

Clearance certificate for laboratory experiments

Download the clearance certificate prior to sending tablets to ERWEKA.

Download