Simply submit a support ticket.
Please note: We provide technical support for free only for products produced after 2005.
Please provide detailed information about your ERWEKA model type, serial number, year of purchase and a description of your technical questions.Submit a support ticket
Please contact our customer support department in Germany regarding help with your ERWEKA software. The quickest way to get support is to arrange for a remote PC session, which gives our supporters access to your PC so they can solve any software or database issues.
Please submit a detailed ticket via our ticketing system, including serial number, model, date of purchase, software version and a description of any technical issues to receive further help.