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  • Technical Support

Technical Support

Technical Support

Simply submit a support ticket.

For technical support, technical questions or other technical issues please submit a support ticket via the button below. You need to register with a valid email adress from your company.

Please note: We provide technical support for free only for products produced after 2005.

Please provide detailed information about your ERWEKA model type, serial number, year of purchase and a description of your technical questions.

Submit a support ticket


Teamviewer Online Support

Teamviewer Online Support

Remote Access

Please contact our customer support department in Germany regarding help with your ERWEKA software. The quickest way to get support is to arrange for a remote PC session, which gives our supporters access to your PC so they can solve any software or database issues.

Please submit a detailed ticket via our ticketing system, including serial number, model, date of purchase, software version and a description of any technical issues to receive further help.

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