ERWEKA presents itself – Today with Tatjana Tolda, Internal Sales
As of today, we would like to present ourselves via our new series – ERWEKA presents itself. We start with Ms. Tatjana Tolda, Teamleader Internal Sales.
To learn more about her everyday working life at ERWEKA and her person, we have asked Ms. Tolda a few questions.
Ms. Tolda, you have only been with ERWEKA since mid-September. What´s your profession at ERWEKA?
I´m working in the internal sales team at ERWEKA.
What´s your job about?
I´m responsible for the support of different Area Sales Manager, for instance our Area Sales Manager Mr. Shah, who is responsible for India and Africa.
In addition, I support the Direct Sales Manager from South Germany and Switzerland, as well as partially Eastern Europe and Central Asia.
Furthermore, I am responsible for processing inquiries, which I receive from our dealers from the different areas. These inquiries are often technical problems, which I have to clarify in collaboration with our production department. Therefore, we consider how to solve the problem by clarifying which of our equipment works best for that special solution.
Besides I check the orders regarding our terms and conditions, handle delivery inquiries and create different reports.
What´s your background? What have you been doing before you have started to work for ERWEKA?
Before I came to ERWEKA in September, I worked for an IT company as an Internal Sales Account Manager in the area Endpoint Security. Originally I did an apprenticeship as an industrial merchant in the aviation industry and afterwards I completed my degree in business administration.
What do you appreciate most about ERWEKA?
What I appreciate most of all is that I can work independently and that I was given responsibility right from the start. I also have a great relationship with my colleagues, who welcomed me very warmly. Moreover, I really like the flexible working hours.
What do you like to do in your leisure time?
In my leisure time I like to do a lot of sports. I dance with pleasure and thereby I discovered Zumba Fitness for myself. Furthermore, I am fascinated by travelling and I enjoy making new discoveries.
Three words, which describe yourself?
Reliable. Communicative. Organizational talent.
Ms. Tolda, thanks for the interview and I wish you further success for the future at ERWEKA.