Service on a premium level
geared towards the highest standards.
Service quality
ERWEKA is one of the leading international manufacturers of test equipment for the pharmaceutical industry. Highest quality is our benchmark throughout product development, design and production. This consistent call for premium quality and the goal of always meeting such premium standards also define our services.
Our customers can be sure that we will handle their requests promptly and to their complete satisfaction. They can rely on the expertise of highly qualified and ERWEKA certified service staff. As the manufacturer we know our products better than anybody else. This ensures efficient maintenance and fast troubleshooting.
Premium Service
- Preserving durability and measurement accuracy of ERWEKA equipment
- Customized service strategy
- An all-round service that saves time and resources
- Quick support in the event of fault
- Hands-on training courses and workshops
360° Service
The perfect all-round support.
Installation
Expert installation and commissioning by ERWEKA certified technicians.
Qualification
Our qualification service is offered for all equipment manufactured by ERWEKA and will be performed expertly using certified tools.
Maintenance
Preventive maintenance for improving the durability of your ERWEKA devices.
Inspection
Comprehensive inspection in order to detect and correct errors at an early stage.
Trainings
Hands-on training courses and workshops enables in-depth operator knowledge.
Remote Support
The ERWEKA Remote Support provides rapid and direct help over the PC accessible from anywhere in the world.
Repair
Quick support and repair by highly skilled and experienced service employees on-site or in-house.
Telephone hotline
Personal advice and assistance via our service hotline.
All services and benefits at a glance
can be found in our service flyer.
Safety Declaration Form
for the implementation of services.
Clearance certificate for sending devices to ERWEKA
