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For more customer proximity: ERWEKA opens subsidiary in the USA

ERWEKA, premium manufacturer of tablet test equipment for the pharmaceutical industry, has established a subsidiary in the USA since 01.07.2018.

The company reacts to the strong demand of their American and Canadian customers and is going to offer sales and services directly from the United States of America. The new ERWEKA America Inc. includes a big showroom with the fully automated dissolution system RoboDis II and a local service workshop. Moreover, ERWEKA is represented as an exhibitor at the AAPS PharmaSci 360 in November 2018 showing its latest innovations.

“We are glad, to be represented with our own subsidiary in the American market again after ten years. Our customers appreciate the personal consultation by our ERWEKA sales team and the possibility of live equipment demonstrations in the American showroom, especially in times of rising digitalization. That is exactly what we offer our customers with this strategic step”, explained Claudia Müller, president of ERWEKA America Inc. and CEO of ERWEKA GmbH Germany.

Experienced sales employees guarantee continuity in customer service

The team of the new subsidiary is made up of the long-standing and experienced ERWEKA area sales managers. They are very familiar with the customer service in the American market, the ERWEKA product lines and the pharmaceutical industry. This allows our existing customers to continue to work with their known account manager.

Big showroom with fully automated dissolution systems and physical testers

The subsidiary features a big showroom with a large selection of ERWEKA dissolution systems, physical testers and the all-purpose equipment program. Core of the new showroom is the fully automated, software-controlled dissolution system RoboDis II, which automates all steps of the dissolution process, from media preparation over dissolution testing and analysis to vessel cleaning. This substantially increases the productivity and efficiency of the laboratories and the quality of the test operations. Sandeep Shah, General Manager of the new ERWEKA subsidiary in Edison, New Jersey, gladly states: “Automation is an important future theme for the pharmaceutical industry. Our customers can get familiar with full automation and its advantages in our RoboDis II studio.”

Furthermore, the most important devices of the ERWEKA product range are shown, from fully automated physical testers such as the MultiCheck 6 and EasyCheck, but also manual tester and other equipment, from media preparation, to USP 4 and all-purpose equipment.

Service capitalized – 360 degrees services

Next to direct customer sales, ERWEKA America Inc. also offers complete services like Preventive Maintenance and qualification for our products. Our local service technicians have been specially trained in Germany to meet customer expectations for all products including RoboDis II.

New ERWEKA products: ZT 121 light and DT1212 light

All the company´s new products will be displayed in the new facility in the future. Those are currently the ZT 121 light disintegration tester and the DT 1212 light, a cost-effective high-volume dissolution tester with 12 test stations. Both test devices are part of the ERWEKA light product family. They are available in a ready-to-go package and offer a great price-performance ratio.

DTlight DT1212 800

ERWEKA exhibits at AAPS PharmSci 360

These new ERWEKA products can be, among others, personally seen at our booth #1019 at the AAPS PharmSci 360 from November 4th to 7th 2018 in Washington, D.C..

 

Address:

ERWEKA America Inc.

31 Northfield AveEdison,

08837 United States of America

About ERWEKA

ERWEKA GmbH is the premium international manufacturer of test equipment for the pharmaceutical industry. We supply tablet test equipment for large pharmaceutical and life science companies, research and test laboratories, and universities all over the world. Founded in Germany in 1951, ERWEKA is the only manufacturer to offer a product for every USP/EP method for solid dosage form drugs. Today we are proud to have the most comprehensive product range and experience in our market sector. Our benchmark in all our doing is top quality. From engineering and design to manufacturing and product support, we take a no-compromise stance on standards. ERWEKA stands for excellent product quality, attractive design, and bespoke customer support. Our customers have trusted us for more than 65 years.