Advanced Dissolution Service Training in Langen
This week our second training took place in our new headquarters. The Advanced Dissolution Service Training was held from Tuesday, 12th of November until Friday the 15th and attracted our interested dealers from all over the world.
The main focus of the training was on advanced dissolution topics for service technicians. Both theoretical fundamentals for dissolution testing were refreshed and practical service activities were carried directly out on the devices. Participants from all over the world learned to carry out typical service tasks such as GMP-compliant installation, qualification, calibration and troubleshooting on the MediPrep 820 as well as on a Dissolution Offline System. The important documentation requirements for our customers were taken seriously and conveyed step by step. In addition, the service technicians also got to know our Disso.NET 2018 software to perform important tasks such as administration, creation of methods, products and media and, of course, start of dissolution runs. They also learned to update from a previous version to the latest Disso.NET 2018, so that they can provide those services to their customers. The training was rounded off by a short demo on the RobiDs II with subsequent photometer qualification according to EP and USP. The service technicians of our partners are now well prepared for the requirements of our customers.
More about the MediPrep 820
More about the DT Offline System
More about the RoboDis II